Privacy Policy

At DealSeal.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contract management platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Company name and business information
• Phone number and address
• Payment information (processed securely via Stripe)
• Contract content and documents you upload
• Electronic signatures and signing records

Automatically Collected Information

When you access our Service, we automatically collect:

• IP address and device information
• Browser type and operating system
• Access times and pages viewed
• Referring URL and exit pages
• Signature timestamps and verification data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send transactional emails (contract notifications, signature requests, receipts)
• Maintain audit trails for legal compliance
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

With Your Consent

We share information with parties you have authorized, such as contract signers and payment processors.

Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Stripe: Payment processing
• Resend: Email delivery
• Vercel: Hosting and infrastructure
• Neon: Database services

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement robust security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Authentication: Secure passwordless login with one-time passcodes
• Access Control: Role-based access with strict permission controls
• Audit Logging: Comprehensive activity logs for security monitoring
• Infrastructure: Hosted on SOC 2 compliant cloud infrastructure

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Signed contracts and audit logs are retained for a minimum of 7 years for legal compliance purposes. You may request deletion of your account data by contacting support, subject to legal retention requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Receive your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at privacy@dealseal.ai

7. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses where required.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.